Case Studies
Neilson Holidays sales centre helps create seamless customer experience
Neilson Holidays wanted to move from a one dimensional, reactive Sales Centre to a proactive, omni-channel approach that would offer …
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CBRE commercial property IT services
CBRE is the world’s leading commercial property manager, with more than 300 offices in 50 countries around the globe, 140 …
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Dimensions
Dimensions is one of the country’s largest not-for-profits supporting people with learning disabilities, autism, challenging behaviours and complex needs. The …
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Technology imperative to CityPoint success
CityPoint was built in 1967 as a 35-storey, 122 metres tall headquarters for British Petroleum (now BP), becoming the first …
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Ascential UC & contact centre
Events and media business, Ascential, increased the efficiency of its distributed workforce with a unified communications and contact centre solution …
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