The clock is ticking for those companies still using Windows 7. Time is almost up. In contrast, Windows 10 offers a more economical use of memory, increased security features, improved file management and integration with Office 365 and Cloud services. Windows 10 also has a range of features completely absent in Windows 7 such as…
The clock is counting down for 40% of the world’s private and public organisations. Why? Because on the 14th January 2020 the incredibly popular Windows 7 computer operating system goes end-of-life. That does not mean your Windows 7 desktops and laptops will suddenly stop working. However, it does mean that Microsoft will stop providing upgrades,…
When it comes to IT security, many businesses simply overlook their network-connected printers and copiers. An unsecured printer is a backdoor into your network just waiting to be exploited. Modern Networks provides IT, telecoms and printers as a managed service. Here are our top 10 tips to help you secure your business printers.
Hacker’s backdoor At the end of 2018, around 100,000 businesses across the world had their printers hijacked by a mysterious hacker called Giraffe. The hacker forced printers to create posters supporting Swedish YouTube star Felix Arvid Ulf Kjellberg also known as PewDiePie. The hack took less than half an hour to perform and was executed…
The technology landscape is always changing. Its inhabitants evolve and predators adapt. In order to survive, organisations and individuals must adopt a security first mentality. For organisations, security cannot be an afterthought. Instead, it must be planned and built into the fabric of your IT infrastructure. You also need clear security policies that are regularly…
On Wednesday 14th November, Modern Networks telecoms partner, Gamma Telecom, suffered a major service outage (MOS) affecting the Horizon Telephony platform. Many of our clients who use the Horizon system were affected by the outage and experienced disruption to their business activities. We have now received a Service Incident Report from Gamma. The incident occurred…
Dear Modern Networks Customers: We are aware that 02 mobile and data provider customers are unable to use data this morning. One of O2’s third party suppliers has identified a global software issue in their system, which has affected O2’s data services. We believe other mobile operators around the world are also affected. We are…
As a Building Manager or Facilities Manager working in the commercial property sector, you are always juggling priorities and trying to squeeze the last drop of value from your limited budget. Keeping on top of a hundred and one tasks requires you have a decent, business-grade computer. However, the costs of a new computer, software…
About a year ago, I wrote a blog called ‘The Naked Service Desk’. It described the ten key elements of a brilliant service desk. The title was a bit of a joke, designed to grab people’s attention but it also explained the nature of the content pretty well: stripping back the service desk to its…
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