Managed Firewall Services

Protect your business with our Managed Firewall Services. Choose Standard or Enhanced for security, compliance & 24/7 support.

abstract graphic representation of a firewall protecting network servers

Managed Firewall Services

Your firewall is the first line of defence against cyber threats. But managing it effectively requires time, expertise, and constant vigilance. Our Managed Firewall Services deliver enterprise-grade security, proactive monitoring, and expert support—so your business stays protected without the operational burden.

We offer two service tiers to suit your needs:

Request a quote
Graphic representation of a computer network protected by a firewall

Managed Firewall Services

Choose the level of coverage that matches your security and compliance needs.

Managed Firewall Service – Standard

Foundational protection with proactive support.

Our Standard service is designed for organisations that need reliable firewall management without complexity. It includes:

Features

  • 24/7 Monitoring – Continuous up/down status checks to ensure availability.
  • Incident Response & Support – Expert troubleshooting and configuration assistance.
  • Monthly Vulnerability Scans – Identify known risks in firmware and configurations.
  • Critical Vulnerability Alerts – Immediate notifications when high-risk issues arise.
  • Configuration Backups – Secure backups at onboarding and after approved changes.

Benefits

  • Reduce operational overhead by offloading firewall management.
  • Improve security posture with proactive scanning and alerts.
  • Maintain configuration integrity for quick recovery.
Ideal for: Businesses seeking essential firewall management and monitoring without advanced compliance or policy lifecycle requirements.

Managed Firewall Service – Enhanced

Comprehensive security and compliance assurance.

Our Enhanced service goes beyond monitoring to deliver full lifecycle management and advanced threat protection:

Features

  • Advanced Monitoring – Real-time health, performance, and threat activity tracking.
  • Configuration Management – Ongoing policy reviews, change control, and backups.
  • Critical Updates & Patching – Timely deployment of vendor-recommended patches.
  • Annual Policy & Firmware Updates – Keep configurations aligned with best practices.
  • Cyber Essentials Compliance – Support for certification and regulatory alignment.
  • Vulnerability Management – Identification, assessment, and remediation of risks.
  • Unified Threat Management (UTM) – Integration of intrusion prevention, antivirus, and content filtering, where supported.

Benefits

  • Stronger security posture with proactive threat detection and mitigation.
  • Compliance confidence through Cyber Essentials alignment.
  • Business continuity with expert oversight and rapid incident response.
Ideal for: Organisations with advanced security, compliance, and resilience requirements.

What’s Excluded from this Service

  • Firewall hardware and licensing procurement (available separately).
  • Custom scripting or unsupported device models.
  • Non-firewall vulnerability remediation.

Why Choose Modern Networks?

  • Expertise on demand – UK-based technical teams with deep security experience.
  • 24/7 coverage – Always-on monitoring and support.
  • Scalable solutions – Adapt services as your business evolves.
  • Compliance-ready – Support for Cyber Essentials and best-practice frameworks.

FAQs

Do you supply the firewall hardware?
Can you help us achieve Cyber Essentials certification?
What’s the difference between Standard and Enhanced?
Do you support all firewall models?
Is reporting included?

Ready to strengthen your network security?

Let’s protect your business with a managed firewall solution tailored to your needs. Contact us today to discuss your requirements and get started.

Request a quote