IT Support Exeter

Modern Networks is a leading provider of IT services and support to small and medium-sized businesses in Exeter and across the South West.

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Modern Networks IT support engineers at work in the company

At Modern Networks, we are proud to offer our top-tier IT support to businesses all over the South West, including Exeter, Taunton, Plymouth, Torbay, Bath, Bristol, Bournemouth, Poole, Dorset, and Somerset. As an award-winning IT managed services provider (MSP), we are committed to providing tailored IT service packages that meet your business objectives.

Our monthly subscription-based service is an excellent cost-effective alternative to hiring in-house IT staff. With our highly skilled and experienced service engineers, you can expect unlimited remote IT support via email, telephone, and online. Trust us to handle your IT support needs while you focus on growing your business.

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Modern Networks IT support engineers working on the Service Desk in the company's Exeter office

Our IT managed services include:

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IT support Exeter

Fast, friendly, remote IT support by email, telephone and online. We also have a dedicated team of field service engineers based in our Exeter office who’ll visit you on-site when necessary.

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Computer leasing

Computer leasing provides the latest business-grade desktop and laptop computers without having to make a large Capital investment.

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MS 365

Microsoft 365 enables you to work productively, collaboratively, and securely from anywhere and across multiple devices.

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Windows Server

Microsoft Windows Server ensures all those essential business services like file management, storage and print are working effectively.

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MS Azure

Take advantage of Cloud services with Microsoft Azure for better security, scalability, compliance, and backup.

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Managed print

Our managed print service offers the latest A3/A4 multifunction devices, automatic ink replenishment, maintenance, and support.

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Our Exeter, South West office

In June 2023, Modern Networks acquired Bluegrass Group to expand its technical expertise, extend its coverage to Exeter and the South West, and enhance all aspects of customer service. The merger of Bluegrass and Modern Networks resulted in a team of over 170 employees operating from five different locations across the UK; Hitchin, Cambridge, Guildford, Manchester, and Exeter.

Our Exeter office is conveniently located to serve customers in Taunton, Plymouth, Torbay, Bath, Bristol, Bournemouth, Poole, Dorset, and Somerset.

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The Modern Networks IT support services, a photograph of the sales and management teams at work in the company's Exeter office

Where to find us

Our Exeter, South West office is conveniently located close to the M5, enabling us to respond quickly to clients across the South West of England.

Our office hours are Monday to Friday, 9 am to 5 pm.

Modern Networks (formerly Bluegrass Group)
8 Kew Court
Pynes Hill
Exeter
EX2 5AZ
Telephone: 01392 796779
Email: ask@bluegrass-group.com

Businesses we’ve helped

Operating across South West of England, Bluegrass works with a wide range of businesses.

We're kept up to date with new software & technologies available to aid with keeping out business growing and safe from cyber-attacks. We feel reassured with Bluegrass, their knowledge and jargon-free explanations are fantastic.

Natalie Rodriguez, Armada Finance

I've now got peace of mind and feel like a huge load has been taken off. Should something go wrong, which it always will, we have the friendly, knowledgeable engineers ready to help. We feel in safe hands with Bluegrass. Our business is expanding so we needed a supplier who could recommend the latest technology, but also understand out need for minimal downtime and affordable solutions. This is exactly what Bluegrass offers us. My team are on first name terms with Bluegrass and find them all to be really helpful and responsive, which is exactly what a growing SME needs. I don’t hesitate when recommending them.

James Spiller, Otter Vale Motor Services

Havills Electrical Services logo

We feel important to the whole team at Bluegrass and looked after, which is exactly how you should feel when you pay for a service that’s integral for our business. Bluegrass’s response to any technology issues we experience is really fast and efficient. We know if we have an urgent issue, they'll drop things to get us back up and running

Allan Milligan, Havills Electrical Services

Why work with our Exeter team?

National coverage, local service

Our South West team is located near junction 30 of the M5 in Exeter, allowing us to offer IT support and managed services to businesses across Devon, Somerset, and Dorset. Most IT support issues can be resolved remotely, but our Exeter office has good road and rail links if you need one of our field services engineers to attend on-site.

A wealth of knowledge and experience

Modern Networks has over 20 years of experience providing IT support, business broadband, and telephone services to thousands of commercial properties and hundreds of small and medium-sized enterprises (SMEs). Our team of highly qualified IT professionals has accumulated an enormous amount of knowledge and experience, which we use to provide you with the best IT services and technology solutions for your business requirements.

IT services Exeter

Our Service Desk provides best-in-class IT Service Management (ITSM), remote monitoring, and maintenance. We continually check the health of your IT systems to ensure they are working efficiently and install the latest security upgrades to offer comprehensive cybersecurity protections.

Predictable monthly subscription

We offer our IT support packages on an affordable monthly subscription basis. There are no expensive setup fees or hidden charges, making your IT spend predictable and easy to manage.

Our partners

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Other IT services include

As well as IT support, we offer business broadband, voice-over IP (VoIP) telephone, and cyber security as managed services:

Fast Internet access

With the increasing move of company systems to the Cloud business are looking for fast stable Internet access, from 4G and 5G routers to leased lines, VDSL, FTTP and Satellite we can recommend the best providers.

Cloud backup and disaster recovery

Do you stay up at night wondering if your systems are backed up correctly? Let us review your systems and see if we can help you sleep easy.

Cyber security

Probably the biggest threat to any small business, we are experts in Cyber Security and have spent years building our model around the best technologies to secure client’s networks.

Cisco Meraki

Cisco Meraki is the market-leading Cloud security system, with a range of offerings from Security, Wi-Fi, Switching to security cameras and phone systems. As an accredited Cisco Meraki partner, we can help you deploy any Meraki solution.

Project management

Got a complex project that’s getting out of hand? With years of IT management experience, we can resolve any difficult technology-related projects.

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As part of the Modern Networks group, Bluegrass provides outstanding IT support, business broadband and telephone services to businesses across Exeter, Devon, Dorset and Somerset. Contact us now to learn more.

Request a quote