Azure Managed Services

End-to-end Azure management: governance, cost optimisation, and 24/7 support for secure, compliant cloud environments.

 Cloud computing concept. Software as a Service. SaaS. Communication network.

What is Azure and Why Does It Matter?

Microsoft Azure is a leading cloud platform that helps businesses run applications, store data, and scale IT resources without the need for physical servers. Instead of investing in costly hardware, Azure gives you on-demand access to secure, reliable, and globally available infrastructure. This means faster innovation, lower costs, and the flexibility to adapt as your business grows.

But managing Azure effectively takes expertise; without it, costs can spiral, and security gaps can appear. That’s where our Azure Managed Services come in.

What You Get

  • End-to-End Azure Support
    Full management up to the OS layer: monitoring, incident response, and change management for VMs, networking, storage, and platform services.
  • Subscription & Resource Governance
    Ongoing management of subscriptions, resource groups, and policies to maintain compliance and security.
  • Cost Optimisation & Reporting
    Continuous analysis of usage with tailored recommendations to reduce spend. Monthly reports provide visibility into trends and opportunities.
  • Microsoft Escalation & RCA
    Direct escalation to Microsoft for platform issues, with root cause analysis to support continuous improvement.

What’s Included

  • 24/7 monitoring and incident response
  • Subscription and resource management
  • Cost optimisation and monthly usage reporting
  • Microsoft escalation and RCA

What’s Excluded (available separately):

  • OS-level patching and troubleshooting
  • Application-level support
  • Database administration beyond OS health
  • Azure licensing

Service Levels & Commercials

  • Availability: 24×7
  • Pricing Model: Usage-based
  • Minimum Term: Monthly rolling

Why Businesses Choose Modern Networks

  • Operational Confidence
    Proactive governance ensures your Azure environment remains secure, compliant, and performant.
  • Cost Control
    Continuous optimisation helps manage cloud spend and avoid unnecessary costs.
  • Rapid Incident Resolution
    Fast response times and direct escalation paths minimise downtime.
  • Strategic Insight
    Regular reviews and reporting support your long-term cloud strategy.

FAQs

Is OS-level patching included?
Do you provide application support?
Can you help reduce Azure costs?
What happens if there’s a major Azure outage?
Do you manage Azure AD?
What support hours do you offer?

Take Control of Your Azure Environment

Let’s align your cloud operations with your business strategy. Contact us today to discuss how Azure Managed Services can deliver security, scalability, and cost efficiency for your organisation.