View Horizon Capital invests in IT Managed Services and  Connectivity provider Modern Networks, supporting the business in a buy and build strategy.

Horizon Capital invests in IT Managed Services and Connectivity provider Modern Networks, supporting the business in a buy and build strategy.

Horizon Capital, the UK technology services Buy & Build specialist, is pleased to announce that it has backed Modern Networks, a successful provider of IT Managed Services and Connectivity to the Real Estate and Construction industry in a £40 million deal. Modern Networks provides IT Support, connectivity and communications in an easy to consume integrated…

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View January national lockdown: business as usual

January national lockdown: business as usual

Dear customers: Regrettably, we find ourselves in a third national lockdown. In light of the current coronavirus restrictions, we would like to reassure you that we will continue to provide you with reliable and uninterrupted service. Our Service Desk will continue to operate normally, providing you with fast, reliable technical support and guidance by phone,…

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View Update Google Chrome browser

Update Google Chrome browser

Attention customers, if you are using Google Chrome Internet browser on your Windows, Mac or Linux computers, you need to update your web browsing software immediately to the latest version of Google Chrome released earlier this week. A security vulnerability was found in a previous release of Chrome which could allow hackers to hijack your…

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View Press Release: SafeContractor accreditation for Modern Networks

Press Release: SafeContractor accreditation for Modern Networks

21 August 2020 – Hitchin-based IT managed service provider Modern Networks Ltd has been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace. Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management among contractors. It is used by thousands…

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View Technology in lockdown: Modern Networks newsletter

Technology in lockdown: Modern Networks newsletter

The world has changed a lot in the last three months. Many of us have had to adapt to working from home. Technology has been hugely beneficial in keeping us safe, productive and entertained in this time of lockdown. We’ve been able to shop online, use contactless payment, stream endless boxsets and home-school our children…

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View Service Desk update: situation normal

Service Desk update: situation normal

In recent weeks, Modern Networks Service Desk experienced an unprecedented period of demand. We added additional resources where possible, and our dedicated team of service engineers did an amazing job of keeping call waiting times to an average 1 minute and 20 seconds during peak periods of demand. Since the end of last week, we…

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View Modern Networks service status: Business as usual

Modern Networks service status: Business as usual

Dear customers: Modern Networks service status: Business as usual We understand that your company depends on our IT, broadband and telecoms services. In light of the current coronavirus (Covid-19) outbreak, we would like to reassure you that you will continue to receive a reliable and uninterrupted service. Our Service Desk will continue to operate as…

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View Press release: no time to wait for business broadband?

Press release: no time to wait for business broadband?

  August 2019, Hitchin, Herts, UK – It can be costly and frustrating to move into new commercial premises only to wait weeks for your business broadband. Modern Networks new 4G Rapid Deployment Service means you can have immediate, secure, reliable Internet access without the usual hassles and delays. A leading provider of IT and…

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View The Naked Service Desk at SITS 2018

The Naked Service Desk at SITS 2018

About a year ago, I wrote a blog called ‘The Naked Service Desk’. It described the ten key elements of a brilliant service desk. The title was a bit of a joke, designed to grab people’s attention but it also explained the nature of the content pretty well: stripping back the service desk to its…

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