Modern Networks is pleased to be able to offer businesses in Guildford and across the southeast of England our IT support service. As an award-winning IT managed services provider, we offer you a tailored IT support package, known as Modern Manage, to meet your business objectives. We deliver IT support on a monthly subscription basis; usually at a fraction of the cost of hiring your own in-house IT people. Our highly skilled and experienced service engineers provide you with unlimited remote IT support by email, telephone and online.
IT Support Guildford
Modern Networks is a leading provider of IT support to small and medium-sized businesses in Guildford, Surrey.
Our IT managed services include:
IT support
Fast, friendly, remote IT support by email, telephone and online. We also have a dedicated team of field service engineers who’ll visit you on-site when necessary.
Computer leasing
Computer leasing provides the latest business-grade desktop and laptop computers without having to make a large Capital investment.
Managed print
Our managed print service offers the latest A3/A4 multifunction devices, automatic ink replenishment, maintenance and support.
Microsoft 365
Microsoft 365 enables you to work productively, collaboratively, and securely from anywhere and across multiple devices.
Microsoft Windows Server
Microsoft Windows Server ensures all those essential business services like file management, storage and print are working effectively.
Microsoft Azure
Take advantage of Cloud services with Microsoft Azure for better security, scalability, compliance, and backup.
Our Guildford, Surrey office
In August 2021, Modern Networks acquired Response IT to expand our technical expertise, extend our coverage of London and the southeast, and enhance all aspects of customer service. The merger of Response IT and Modern Networks means we have a team of over 150 employees operating from Guildford, Hitchin, Cambridge, Exeter, London, and Manchester. Additionally, we have five members of staff permanently based in central London to provide fast, local onsite IT support.
Why work with our Guildford team?
Local services on a national scale
Situated just outside the town of Guildford, our South of England team is well-situated to provide IT support and managed services to businesses across London and the southeast. Naturally, most IT support issues can be resolved remotely. Nevertheless, our Surrey office enjoys good road and rail links should you need one of our field services engineers to attend on-site.
A wealth of experience
Modern Networks has over 20 year’s experience of providing IT support, business broadband and telephone services to thousands of commercial properties and hundreds of small and medium-sized enterprises (SMEs). We employ over a hundred highly qualified IT professionals who collectively have accumulated an enormous amount of knowledge and experience. We focus all that know-how and professional expertise to provide you with the best IT support and technology solutions for your business requirements.
IT Service Management
Our UK-based Service Desk provides best-in-class IT Service Management (ITSM), remote monitoring and maintenance. Rather than just responding to IT incidents, we can continually check the health of your IT systems to ensure they are working efficiently and install the latest security upgrades. We also offer comprehensive cybersecurity protections.
Fixed monthly subscription
We offer our IT support packages on an affordable monthly subscription. There are no expensive setup fees or hidden charges, making your IT spend predictable and easy to manage.
Modern Networks (formerly Response IT) installed our server a year ago and took over the support / maintenance of our PC network. The installation was very well planned and went smoothly with no disruptions, making the transition from our old network seamless. The problems we had been experiencing in the past with emails and printers not working consistently have now been eradicated. The response time to resolve any IT issues is excellent. The Response IT staff are very helpful and are an easy company to do business with. We would not hesitate to recommend them.
Chris Fenn, Dall Cleaning Services
Where to find us
Our Guildford, Surrey office is conveniently located close to the A3 and M25 London orbitual, enabling us to respond quickly to clients across the southeast of England.
Our Guildford office address:
Modern Networks Ltd (formerly Response IT Services Ltd)
Tillingbourne Barn
The Street
Albury
GU5 9AG
Telephone: 01372 236800
Email: info@modern-networks.co.uk
Our partners
Modern Networks is a certified partner with some of the world’s top technology solution providers such as Cisco, Dell, Microsoft and VMWare.
Businesses we’ve helped
Operating across Surrey and the South of England, Modern Networks works with a wide range of businesses.
Modern Networks (formerly Response IT) provide a first-class service and do not just meet expectations, but continually exceed them. This is immediately from the interaction we’ve had with all their staff over the years, and I know before I pick up the phone to a new member of staff that I’m going to receive an excellent service.
Paul Walsh, Acumen Resources
Before Modern Networks (formerly Response IT) were engaged to look after our IT infrastructure, it is fair to say that our network had been hashed together in someone’s garage with string, gaffer tape and a lot of sticky back plastic! In a very short space of time Response IT had unravelled the chaos and provided us with sound and considered advice. With minimal fuss they then set about bringing stability to our IT systems, strengthened their resilience, and created a platform that was easy to manage going forward. Response IT have continued to support our business in a very positive way for 5 years, updating us with advice on latest technological advances, and protecting us against the unknown - true super-heroes!
Andy Tooley, 8build
Over the last 4 years, Modern Networks (Response IT) have consistently provided us with reliable service and advice covering a wide range of topics. Response times are very quick, be it over email, phone or emergency on site visits, keeping downtime to an absolute minimum. No issue is too small for them to help with, as well as being open to walking novices through the complexities of the IT world. Within our business, Response IT have assisted with server, system and network setup, data storage, recovery, security and telecoms. They have also played a major role in defeating ransomware and transitioning to our new facility.
John Martin, Biochek UK Ltd
Other services
As well as IT support, we offer business broadband and telephony as managed services:
Fast Internet access
With the increasing move of company systems to the Cloud business are looking for fast stable Internet access, from 4G and 5G routers to leased lines, VDSL, FTTP and Satellite we can recommend the best providers.
Cloud backup and disaster recovery
Do you stay up at night wondering if your systems are backed up correctly? Let us review your systems and see if we can help you sleep easy.
Cyber security
Probably the biggest threat to any small business, we are experts in Cyber Security and have spent years building our model around the best technologies to secure client’s networks.
Cisco Meraki
Cisco Meraki is the market-leading Cloud security system, with a range of offerings from Security, Wi-Fi, Switching to security cameras and phone systems. As an accredited Cisco Meraki partner, we can help you deploy any Meraki solution.
Project management
Got a complex project that’s getting out of hand? With years of IT management experience, we can resolve any difficult technology-related projects.
Get a quote
As part of the Modern Networks group, Response IT provides outstanding IT support, business broadband and telephone services to businesses across Surrey and the southeast of England. Contact us now to learn more.
