Hosted voice from Modern Networks enables you to work anywhere, on any mobile device. No expensive equipment to purchase, take advantage of low or zero cost calling, extensive range of advanced features, integrates with a wide range of business applications.
Hosted voice includes:
Everything in the Cloud
No need for an expensive on-site telephone system. Your data is stored securely in the Cloud accessible via the Internet. Hosted voice is easy to setup, there is no hardware investment and minimal maintenance.
2025 PSTN and ISDN shutdown
In 2025, the analogue telephone network will be shut down. From 2023, you will no longer be able to place orders for new telephone lines and ISDN. The replacement for the Public Switched Telephone Network (PSTN) is IP technology, which runs over the Internet. Of course, you don’t have to wait until 2023 to start making the most of IP technology with Hosted voice.
HD Voice
One of the first benefits you will notice on moving to Hosted voice is an improvement in the sound quality of your calls. Typically, voice over the Internet (VoIP) comes with high quality HD Voice audio. Calls across your system are also free so your employees can call each other for nothing.
Enable remote working
Many PBX phone systems do not offer a remote working option, or it can be difficult and expensive to setup. Hosted voice enables your employees to work remotely from anywhere. You can send and receive calls through your computer and mobile. You can keep the same office telephone number and extensions.
Advanced features
Hosted voice provides a wide range of advanced business features such as auto attendant, call forwarding, voicemail, call recording, video conferencing and instant messaging. Call reporting can provide you with valuable business insights and help you identify areas that need improvement, such as call waiting times, agent performance and lost calls. Hosted voice also integrates with numerous third-party applications such as CRM, facilities management and accounting software.
Flexible and scalable
Traditional communications platforms are too rigid to accommodate rapid growth. As your organisation grows and changes your communications must be able to adapt quickly. Traditional on-site PBXs can make scaling your business a slow, complicated, labour intensive and expensive. In contrast, Hosted voice makes it easy to add new users, setup new departments and open new branch offices.
Disaster recovery
Cloud-based communications provide reliability, resilience and security. Because your phone system is in the Cloud, a local crisis does not have to interrupt your business. If your office loses power, burns down or floods, your phone system remains intact and operational. You can move to a temporary location or have your staff work remotely from home, and quickly continue trading as normal.
The benefits of hosted voice include:
- Future-proof your organisation against the 2025 shutdown of the analogue phone network
- Hosted voice is very cost-effective compared to traditional phone systems
- Fast, easy setup and minimal maintenance
- HD Voice significantly improves call quality
- Freedom to work from anywhere
- Wide choice of advanced features such as auto attendant, call recording, video conferencing and call reporting, etc.
- Gain valuable business insights from activity reports
- Ability to integrate with third party business applications such as CRM, facilities and accounting packages
- Safeguard business operations with reliable, resilient, secure telecommunications
- Flexible, scalable solution enables you to add new users, sites and features quickly.
Is Modern Networks a good fit for your business?
- Are you looking for unlimited 24/7 remote IT support?
- Does your business operate in commercial property, retail, science and business parks?
- Are you looking for a managed service provider who can support your business goals?
- Do you want to outsource your IT, telephone and business broadband to a single UK provider with national coverage?
We're accredited partners
Our Business is 100% connectivity reliant because we host our own VoIP, 90+ site VPN, web and data base servers. Modern Networks were happy to allocate us 1Pv4 address space with this connection and so far (2 years uptime), connectivity has been more reliable than our two Tier 3 Data centre colocations and vastly more reliable than a business broadband line installed by one of the major players. Thank you!
Dave Scott, Tornado Storage, Grovelands Business Park
Who have we helped?
12 UK Shopping Centres
Modern Networks is pleased to announce the successful completion of …
Read more
CBRE commercial property IT services
CBRE is the world’s leading operator of commercial property. They …
Read more
Neilson Holidays
Neilson Holidays wanted to move from a one-dimensional, reactive Sales …
Read more
Why work with us?
Commercial property expertise
We have unrivalled knowledge and experience of working in the commercial property sector from trophy office buildings and shopping centres to science and business parks.
Cyber resilience
Today, businesses face a wide range of threats from pandemics, natural disasters, financial volatility, terrorism, and cyber-attacks. Cyber resilience is about having a comprehensive disaster recovery plan capable of meeting any type of unforeseen event. Modern Networks can help you prepare a cyber resilience strategy to ensure your business can continue to operate during and immediately after an incident.
Access to the latest technology
Working with Modern Networks means you always have access to the latest IT infrastructure and connectivity without the big price tag. All our services are delivered on a per user, per month subscription model that ensures access to the latest technologies and a predictable IT spend.
Get a quote
To prepare for the shutdown of the UK’s PSTN/ISDN network and maximise the benefits of Hosted voice telephony, contact our sales team now.
