Established in 1999, Modern Networks is a leading provider of IT support, broadband and telecoms managed services to the UK’s commercial property sector. We are also an independent Internet Service Provider (ISP). The company has offices in Hertfordshire and Manchester. We are a certified partner for Cisco, HP and Microsoft. We currently work with thirty top commercial real estate agents and provide IT support and managed services to over 1800 office buildings and shopping centres. Our clients include CBRE, Savills, Cushman and Wakefield, CEG, JLL, Knight Frank, Avison Young and Colliers.
Modern Networks also provides IT support and managed services to over 200 varied enterprise clients including architects, media companies, accountancy firms, not-for-profits and travel agents. Modern Networks is SafeContractor accredited for achieving excellence in health and safety in the workplace. The company is Cyber Essentials certified, a UK government scheme supported by the NCSC (National Cyber Security Centre).
Our customers are the most important part of our business, and we work tirelessly to ensure their complete satisfaction. At Modern Networks our UK-based Service Desk offers 24/7 IT support by telephone, email and online. We also have a dedicated team of field service engineers who support our customers on-site. We use Customer Thermometer to continually monitor, measure and improve our performance. Our stringent service level agreements (SLAs) ensure guaranteed response times to deal with incidents, which means minimal downtime and cost-savings.
Working in partnership with Modern Networks gives your organisation access to the latest computer hardware, IT infrastructure, Cloud services and technical support. We can help your employees work more efficiently, collaboratively and securely from the office and remotely. We proactively monitor and manage your systems to ensure your network is always working correctly. Modern Networks can also help protect your data and safeguard your business with the latest cyber security defences, backup solutions and recovery plans.
If you would like to discuss how Modern Networks can help your business, please contact us.