View January national lockdown: business as usual

January national lockdown: business as usual

Dear customers: Regrettably, we find ourselves in a third national lockdown. In light of the current coronavirus restrictions, we would like to reassure you that we will continue to provide you with reliable and uninterrupted service. Our Service Desk will continue to operate normally, providing you with fast, reliable technical support and guidance by phone,…

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View Technology in lockdown: Modern Networks newsletter

Technology in lockdown: Modern Networks newsletter

The world has changed a lot in the last three months. Many of us have had to adapt to working from home. Technology has been hugely beneficial in keeping us safe, productive and entertained in this time of lockdown. We’ve been able to shop online, use contactless payment, stream endless boxsets and home-school our children…

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View Are you prepared for the end of lockdown?

Are you prepared for the end of lockdown?

So the UK lockdown is still in force right now. But have you started planning yet, for when your staff can return to the workplace? Are you prepared for the end of lockdown? It’s going to happen at some point soon. And the more you plan and act now, the easier it will be. There…

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View UK Service Desk answers your call during lockdown

UK Service Desk answers your call during lockdown

Perhaps a cultural remnant of wartime rationing and the austerity of the 1950s, it is said that Britons love to queue. However, the reality is quite different. No one likes waiting at the supermarket checkout or being put on hold by customer services. In fact, a survey by AT&T found the average caller will hang-up…

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