Senior Account Manager

Modern Networks are looking for an experienced and enthusiastic Senior Account Manager to join our growing Sales and Marketing team based in Hitchin, Hertfordshire.  As a business we provide a variety of IT and telecoms managed services. We partner with leading technology vendors such as Microsoft, Cisco, HP, NetApp & VMware.

As Senior Account Manager your responsibilities will include:

  • Managing a set of high value client relationships
  • Meeting clients face to face to discuss existing services & future requirements
  • Generating sales quotes and proposals
  • Completing customer satisfaction surveys face to face
  • Processing customer orders
  • Growing sales revenues and contract values
  • Working with clients and internal teams to improve the quality of service delivered

The Senior Account Manager is the face of Modern Networks within our client’s organisations. Aiming to be the clients trusted advisor, the Senior Account Manager will need to be professional at all times, an excellent communicator, with detailed IT service and product knowledge, and strong organisational skills.

The ideal candidate would have extensive Sales or Account Management experience within an MSP, VAR, Telecoms / ISP, or Technology Distributor business, with broad IT / Telecoms service product knowledge, and the ability to learn about new products and services. We would also welcome candidates from a technical or engineering background who have been involved in service design or consultancy.

Do you have a passion for technology and customer service?

About Modern Networks

Established in 1999, Modern Networks is a privately owned and highly successful Managed Services Provider (MSP) with a passion for technology and customer service. We deliver IT and telecommunications services to medium and large enterprises across the UK, helping our clients get greater value from their investments, and supporting business growth.

We are an agile, fast moving and growing organisation. Our teams are fun and lively. We are committed to delivering exemplary service to every one of our clients from local small businesses and London based medium enterprises to nationwide organisations.

Salary and benefits

We offer a comprehensive salary and benefits package including a competitive basic salary in line with market rates depending upon skills and experience, 25 days’ holiday, pension scheme, life assurance, health plan, shopping discounts, child care vouchers, bike to work scheme. Working hours are 37.5 per week (Monday to Friday).

Contact us now

Are you looking to take your career to the next level, if so – apply now.

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