View Service Desk update: situation normal

Service Desk update: situation normal

In recent weeks, Modern Networks Service Desk experienced an unprecedented period of demand. We added additional resources where possible, and our dedicated team of service engineers did an amazing job of keeping call waiting times to an average 1 minute and 20 seconds during peak periods of demand. Since the end of last week, we…

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View Modern Networks service status: Business as usual

Modern Networks service status: Business as usual

Dear customers: Modern Networks service status: Business as usual We understand that your company depends on our IT, broadband and telecoms services. In light of the current coronavirus (Covid-19) outbreak, we would like to reassure you that you will continue to receive a reliable and uninterrupted service. Our Service Desk will continue to operate as…

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