Work anywhere, on any mobile device with Modern Networks Cloud Telephony. No expensive equipment to purchase, take advantage of low or zero cost calling, extensive range of advanced features, integrates with a wide range of business applications.
Very responsive service. The problem was resolved in good time, thank you.
Lyndon Pillar went beyond the remit to ensure we were fully operational. Lyndon personally transferred files and archived emails to ensure nothing was lost. He was extremely dedicated and helpful with the transition. My sincere thanks to Lyndon and the team.
Anthony was great when he attended site yesterday, I would also like to thank Lemol Fernandez. Lemol was my phone contact throughout the incident and was a great help too. He was also the person who anticipated that an on-site visit would be needed, and organised Anthony’s attendance. Both gents were extremely helpful.
Alex was really nice and friendly. He sorted the issue fast and ensured he called back to check that I was happy with the repairs.
Anthony promptly delivered a Wi-Fi connection to one of the centre’s meeting rooms that was critical for agency pitches for the scheme. Thanks Anthony!
In 2025, the analogue telephone network will be shut down. From 2023, you will no longer be able to place orders for new telephone lines and ISDN. The replacement for the Public Switched Telephone Network (PSTN) is IP technology, which runs over the Internet. Of course, you don’t have to wait until 2023 to start making the most of IP technology.
Today, many organisations operate their own on-site telephone systems or PBX. However, on-site telephone equipment requires purchasing, installation and on-going maintenance. The alternative is to choose a Cloud-based telephone system where everything is offsite. Your data is stored securely on Cloud servers accessible via the Internet. Cloud telephony is easy to setup, there is no hardware investment and minimal maintenance.
One of the first benefits you will notice on moving to Cloud telephony is an improvement in the sound quality of your calls. Typically, voice over the Internet (VoIP) comes with high quality HD Voice audio. Calls across your system are also free so your employees can call each other for nothing.
Many PBX phone systems do not offer a remote working option or it can be difficult and expensive to setup. Cloud telephony enables your employees to work remotely from anywhere. You can send and receive calls through your computer and mobile. You can keep the same office telephone number and extensions.
Cloud telephony provides a wide range of advanced business features such as auto attendant, call forwarding, voicemail, call recording, video conferencing and instant messaging. Call reporting can provide you with valuable business insights and help you identify areas that need improvement, such as call waiting times, agent performance and lost calls. Cloud telephony also integrates with numerous third party applications such as CRM, facilities management and accounting software
Traditional or legacy on-site telephone systems have a number of disadvantages. Once purchased, the hardware will need to be professionally installed and thereafter regularly maintained. Over time, your phone system will need modifications, firmware upgrades and repairs. An on-site telephone system is also vulnerable to power outages, fire, theft and flood. During an emergency, bad weather or natural disaster, it might be impossible to get on-site technical support for a PBX. A business without a working telephone system is in trouble.
Cloud-based communications provide reliability, resilience and security. Because your phone system is in the Cloud, a local crisis does not have to interrupt your business. If your office loses power, burns down or floods, your phone system remains intact and operational. You can move to a temporary location or have your staff work remotely from home, and quickly continue trading as normal.
Traditional communications platforms are too rigid to accommodate rapid growth. As your organisation undergoes change, moves offices, opens new sites and hires additional workers, your communications must be able to adapt quickly. Unfortunately, traditional on-site PBXs can make scaling your business a slow, complicated, labour intensive and expensive undertaking. In contrast, Cloud-based communications make it easy to add new users, setup new departments and open new branch offices. Cloud telephony also enables you to add new features and integrate the latest business applications the moment you need them.
To prepare for the shutdown of the UK’s analogue telephone network and maximise the benefits of Cloud telephony, contact our sales team now.
Modern Networks works with the UK’s Tier 1 carriers to provide a full range of digital and analogue telephone lines. Least-cost call routing, per second billing and fraud monitoring guarantees you only pay for the service you use. We also provide dedicated lines for Redcare services.
NOTE: Cloud Telephony subscription pricing is per user, per month. Minimum terms apply. Additional costs may be incurred if network upgrades are needed. Excludes installation. All handsets, headsets and conference phones sold separately.
Images courtesy of Freepik.com
Modern Networks transition IT services of 12 major shopping centres in just three months
“Modern Networks have done an amazing job. They should be very proud”. Modern Networks is pleased to announce the successful …
Read More
CBRE commercial property IT services
CBRE is the world’s leading commercial property manager, with more than 300 offices in 50 countries around the globe, 140 …
Read More
Neilson Holidays sales centre helps create seamless customer experience
Neilson Holidays wanted to move from a one dimensional, reactive Sales Centre to a proactive, omni-channel approach that would offer …
Read More
