The right solution for you
Our fully managed print solution (MPS) provides you with the right equipment to meet your needs, comprehensive service, support, automated toner replenishment and meter reading facility.
Benefits of our solution include:
- Automated toner replenishment
- Automated toner readings
- Remote & onsite support
- Comprehensive service including parts, labour and toner.
Peace of mind
We monitor and regularly review how the equipment is performing to ensure you continue to get the best possible performance from your printers. We can also identify and rectify any issues with a device before it becomes a problem.
How we do it?
We conduct a thorough assessment of your existing print fleet. We look at usage, the types of devices deployed, location, running costs and capital expenditure. This ‘big picture’ approach enables us to identify problems, inefficacies and unnecessary costs. Based on our analysis, we will create a bespoke solution that will increase productivity, reduce waste and lower costs.
It’s all about the data
At the heart of our solution is the Remote Monitoring Data Collection Agent (DCA). This software gathers usage data and toner level statistics from each printer on a daily basis, and communicates it back to our system. Whenever a printer passes a certain threshold, the relevant supplies are dispatched directly to site. These thresholds are customisable at device level, meaning that we can tailor the performance of the solution to meet your requirements.
Having a printer breakdown is frustrating, counterproductive and can prove costly. Modern Networks managed print solutions ensure all your printers are operating optimally at all times. We schedule maintenance visits based on a printer’s workload and operational efficiency.
Of course, occasionally things do go wrong. It might just be user-error or a part might need replacing. Whatever the situation, Modern Networks Service Desk is on hand to support you. You can contact us by phone or email. One of our service engineers will gather all the relevant information so that we can get a faulty device working again as quickly as possible.
Security and control
How often do business critical documents and confidential files sit unattended on printers across your organisation? In a 2017 Quocirca survey, 61% of companies reported some form of print-related data loss. Of course, nowadays, a surprising amount of data resides on the printer itself. Frequently, cyber security audits and penetration tests find the print system is the weak point of an organisation’s IT security. With stringent new General Data Protection Regulations (GDPR) just around the corner, can you afford to ignore your print security?
Modern Networks managed print solutions makes it easy to automatically monitor, manage and control all your print and copying. Print user authentication and secure sign-on ensures only authorised personnel can print. Enforce user rules and print limitations. Never have confidential documents sitting on printers with secure print release. Audit trails and print activity reports mean you always know who is printing what and when.
Many professional service organisations such as architects, engineering, construction, legal, accounting, marketing, advertising and media firms, seek to recover the costs of printing, copying, faxing and scanning from clients. Modern Networks managed print solutions enables you to charge print jobs to specific clients, departments and projects, and produce itemised monthly billing. Depending on user privileges, charge rates can be adjusted or fixed. Account-based reporting is also available.
Want to know more?
To learn more about the many benefits of managed multi-function printers contact us now.