Commercial property IT specialists: IT support and managed services

Commercial property IT services

Modern Networks is a commercial property IT specialist. We provide IT support and managed services to over 1800 office building and shopping centres across the UK.

We provide everything you might need from desktop computers and telephone lines to a building’s entire IT infrastructure for a predictable, fixed monthly payment.

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One supplier, not many

We understand that people in property management have numerous tasks to juggle every day. Having to deal with multiple IT, broadband and telecoms suppliers only adds to your workload. It can also create unnecessary costs and complexity. Having just one IT managed service provider who specialises in commercial property has a number of benefits:

Benefits of managed IT for commercial property

Convenient one-stop shop
Fast, reliable IT support
Access to the latest technologies
Predictable, fixed monthly fee
Defined service levels
Improved cyber security
Ensure regulatory compliance
Data backup and recovery
Billing aligned to service charge
Over 20 years’ experience of commercial real estate.

One solution for all your building’s IT needs

Modern Networks provides, manages and supports the IT infrastructure that runs your buildings. Our core services are designed to support you in your day-to-day activities. We supply the workplace IT such as laptops, printers and smartphones. We deliver the business applications that you use every day like Outlook email, Microsoft Office and Cloud data backup.

We design and build the IT networks that connect all your devices and systems together. We ensure that you have a reliable, secure Internet connection and access to the latest, low-cost Cloud telephone services. Our fibre-optic leased lines keep your CCTV and paid parking systems working. Finally, our UK Service Desk provides fast, friendly IT support whenever you need it.

Our basic property service package includes:

Support

Service Desk provides 24/7 IT support by telephone, email and online
Remote Asset Management enables us to monitor the performance of your computers and servers

Security

Identity Manager provides a secure single user sign-in for all our services
Anti-virus software protects your computer from malware, ransomware and viruses
Web Protection blocks access to dangerous websites while allowing legitimate Internet use

Business applications

Microsoft 365 suite of business applications that enables you to work together with colleagues, partners and customers from anywhere, on any device

Microsoft 365 E1 includes a range of popular Microsoft applications such as Outlook email, SharePoint file management, OneDrive Cloud storage, Teams collaboration platform and Office online including MS Word, Excel and PowerPoint

Backup

Desktop Backup protects the data stored on your PC from accidental damage, loss or hacking
Exchange Backup of your Outlook email, calendar, contacts and public folders
SharePoint Backup of your SharePoint folders.

Additional IT services include:

Computer hardware
Multi-function printers and copiers
Telephone lines
Leased lines
Business broadband
Mobiles and data packages
Network services
Cyber security assessments
Security awareness training
IT-Ready Office Solutions