Jobs at Modern Networks


Field Support Engineer, Manchester

Permanent, full-time role Job summary Provide customer-centric on-site IT support, ensuring performance against agreed service level agreements (SLAs) and key performance indicators (KPIs), for internal and customer workplace technologies. Respond to IT incidents and service requests logged in Connectwise Manage: Support and maintain internal and customer workplace technologies: Windows and Mac desktops and laptops Microsoft…

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Infrastructure Support Manager, Hitchin, Hertfordshire

Permanent, full-time role Job summary Manage the infrastructure support team to provide proactive, customer centric service and support, driving performance against agreed service level agreements (SLAs) and key performance indicators (KPIs), for internal and customer server and network infrastructure. 1. Build and maintain a high performing infrastructure support team: Lead the infrastructure support team to…

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Software Developer, Hitchin, Hertfordshire

Full-Time, Permanent Role The fullstack Software Developer will join Modern Networks newly formed development team working to develop a new customer portal. Working closely with a Development Manager the successful candidate will be responsible for: Analysing design specifications before coding and providing estimates of effort required Contribute to the quality of system delivery including the…

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Finance Assistant, Hitchin

Full-Time, Permanent Role The Finance Assistant will report to the Finance Manager and will contribute to the Finance Team and liaise with other departments within Modern Networks. It will be the responsibility of the Finance Assistant to create monthly, quarterly, annual and adhoc Invoices to be submitted to our customers using different billing platforms.  The…

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Service Desk Analyst

Due to continued growth, we are seeking a Service Desk Analyst to join the IT Service Desk based in our Hitchin offices. This is a varied role which requires excellent customer service and prioritisation skills. Working within a hard-working and supportive team, the successful candidate will be responsible for answering customer calls, troubleshooting and resolving…

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