Managed. Monitored. Improved.

COMMITTED TO PROFESSIONAL AND MANAGED SERVICE EXCELLENCE

Modern Networks Providing IT-as-a-Managed Service at CityPoint

by Charlie Trumpess

 11th December 2013 5:54 pm

Modern Networks have been appointed as providers of choice for CityPoint for all aspects of IT and Communications over and above the current Framework Agreement currently in place for the CBRE Property and Asset Management Division.  Modern Networks offer IT-as-a-Managed Service, and are a single point of contact for all of CityPoint’s IT and Communications requirements. This has significantly reduced the complexity of managing multiple 3rd party contracts, reduced 100’s of telephony bills to a single bill, and offer 1st line support for all IT infrastructure and connectivity.  This managed service has proved to be essential for CityPoint’s Business Continuity Strategy.

As a unique and iconic building in the City of London, CityPoint are established as a flagship property within CBRE’s asset management business and continue to make milestones in the realm of property and asset management having been awarded the status of ISO 22301:2012 Lloyds Register Quality Assurance for Business Continuity Management Systems. CityPoint are the first Managed Property in Europe to gain this accreditation.

Modern Networks have engaged with CityPoint and all associated contractors as part of their regular Business Continuity forum and continue to be involved in the strategy for the building in the provision of a robust and resilient IT and communications platform for the management team.

Modern Networks inherited the IT and communications systems at CityPoint and have been working with the management team to provide an enhanced system to cater for full business continuity for all elements of IT and communications. To this extent , Modern Networks were awarded the contract for the building refresh of all of the management systems and communications platforms taking on board the existing systems to provide a more robust and feature rich environment embracing technology at the core of the network.

As well as being awarded the contract for the IT and communications network, Modern Networks are also heavily involved in the current refurbishment of CityPoint’s reception, working with the architects in the design and layout for providing a touch screen based concierge system, a fully secure wireless system, and on-boarding the Building Management Systems.

 

Read the full CityPoint case study.